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REVIEW GUIDELINES

THE REASONS WE CHOSE ANONYMOUS REVIEWS

  1. Honest feedback: Anonymous reviews can provide honest feedback from customers, as they may be more willing to share their true thoughts and experiences without fear of retaliation or negative consequences.

  2. Increased participation: Anonymous reviews can increase participation from customers who may not want to share their personal information or be publicly associated with their review.

  3. Protection from retaliation: Anonymous reviews can protect customers from retaliation from companies or other reviewers for sharing negative feedback.

  4. Improved data analysis: Anonymous reviews can make it easier to analyze data and identify patterns or trends, as personal information is not a factor.

  5. Greater diversity of opinions: Anonymous reviews can provide a greater diversity of opinions, as customers who may not be comfortable sharing their personal information may still participate.

  6. Increased trust: Anonymous reviews can increase trust in the review system, as customers are more likely to believe that the reviews are authentic and unbiased.

  7. Legal protection: Anonymous reviews can provide legal protection to customers, as they are not required to reveal their identities and cannot be held liable for any defamatory or false statements.

  8. Protection of consumer rights: Anonymous reviews can provide protection to consumer rights, as customers can express their opinions freely and without fear of any retaliation or legal action.

  9. Maintaining privacy: Anonymous reviews can maintain the privacy of customers, as they can express their opinions without revealing any personal information.

  10. Cost-effective: Anonymous reviews can be cost- and labor effective

BASIC GUIDELINES

  1. Be honest and objective: Provide a fair and accurate representation of the customer, product or service.

  2. Be specific: Include details about the customer, product or service, including its strengths and weaknesses.

  3. Be relevant: Stick to the topic at hand and avoid going off on tangents.

  4. Be respectful: Avoid using profanity or making personal attacks on other reviewers or the company.

  5. Be helpful: Provide information that will be useful to other gig providers who are considering working with the customer.

  6. Be aware of legal issues: Do not make false or misleading claims, and do not include confidential or proprietary information.

  7. Be aware of company's policy: Follow your company's specific guidelines and rules for customer reviews.

  8. Be careful with anonymity: Be careful when providing personal information or identifying information in your review as it can have legal consequences.

  9. Be aware of the power of words: Keep in mind that a negative review can have a big impact on a business's reputation and that a positive one can have the opposite effect.

  10. Be concise: Keep your review short and to the point.

CIVIL DISCOURSE

 

  1. Listen actively: Listen carefully to others' opinions, and try to understand their perspective. Avoid interrupting or talking over others.

  2. Respect others: Treat others with respect, even if you disagree with their views. Avoid personal attacks, name-calling, or other forms of disrespectful behavior.

  3. Avoid stereotypes: Avoid making assumptions or using stereotypes about people based on their race, gender, age, sexual orientation, religion, or other characteristics.

  4. Stay on topic: Stick to the topic at hand and avoid going off on tangents.

  5. Be open-minded: Be open to new ideas and perspectives. Avoid being too rigid or unwilling to consider different viewpoints.

  6. Be honest: Be honest and transparent about your own opinions and experiences. Avoid exaggerating or fabricating information.

  7. Use evidence: Use evidence and facts to support your claims and arguments. Avoid making assertions without evidence.

  8. Be constructive: Offer constructive criticism rather than just complaining. Suggest solutions and alternatives.

  9. Show empathy: Show empathy and understanding towards others. Try to put yourself in others' shoes, and avoid being dismissive or insensitive.

  10. Be professional: Remember that your reviews are a reflection of you and/or your company. Maintain a professional tone.

HARRASSMENT 

  1. Be aware of the harassment: Harassment can take many forms, such as verbal abuse, threats, intimidation, stalking, bullying, or discrimination. It's important to be aware of the different types of harassment and how they can manifest in consumer reviews.

  2. Report and document: Keep a record of any harassing behavior, including screenshots, messages, or other evidence. This can be useful in case you need to report the harassment to the authorities or platform.

  3. Block and mute: If necessary, use the blocking or muting features of the platform to protect yourself from further harassment.

  4. Seek support: If you are the target of harassment, it's important to seek support from friends, family, or professional counselors. They can provide emotional support and help you develop a plan to address the situation.

  5. Be mindful of anonymity: Harassment can happen in anonymous spaces and it's important to remember that anonymity doesn't excuse abusive behavior.

  6. Be aware of the power of language: Be aware of the impact that certain language can have on the people who read it, and avoid using language that can be hurtful or dehumanizing.

  7. Know your rights: Be familiar with your rights when it comes to harassment, and know how to file a complaint or report the behavior.

  8. Lead by example: Encourage others to speak up against harassment, and lead by example by addressing harassment in a respectful and constructive manner.

  9. Be part of the solution: Be an active participant in creating a safe and respectful online community by standing up against harassment and promoting positive behavior.

DECEPTIVE AND OFFENSIVE CONTENT

Use appropriate language and avoid using hate speech, slurs, or other offensive language.

  1. Be mindful of cultural sensitivity: Be aware of cultural sensitivity and we will remove any derogatory or insensitive comments about people's race, ethnicity, religion, LGBTQ+ orientation, or any other characteristics.

  2. Report offensive content: Report any offensive content that you come across to the appropriate authorities or platform.

  3. Be honest: Be truthful and honest in your reviews. Avoid exaggerating or fabricating information.

  4. Provide evidence: Use evidence and facts to support your claims and arguments. Avoid making assertions without evidence.

  5. Be aware of deceptive content: Do not post deceptive content, such as fake reviews or manipulated images, and report it to the appropriate authorities or platform.

  6. Be transparent: Disclose any potential biases or conflicts of interest.

  7. Avoid commercial promotion: Avoid using reviews as a platform for commercial promotion, such as promoting your own products or services.

  8. Follow the rules: Follow the rules and guidelines of the platform where you're leaving a review.

  9. Be respectful: Show respect to others and avoid engaging in personal attacks or harassment, even if you disagree with their views.

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